The search landscape is evolving, and customer behavior is shifting toward expecting fast, direct answers. (Think about the immediacy of AI Overviews or the quick, conversational responses of platforms like ChatGPT.)
At the same time, people are asking more questions with local and immediate intent — things like "urgent care open now" or "curbside pickup near me" — rather than looking up a brand by name.
But how does a search algorithm or AI model know that your location offers urgent care? Or that your store does curbside pickup? It all comes down to the content you publish — and how structured, consistent, and accessible that information is across the web.
By pairing your listings management strategy with structured, search-optimized local pages, you can communicate more clearly with "traditional" search engines and AI-powered platforms like ChatGPT or Google's AI-organized SERP, improving your visibility across the board. Here's how.